Specialists In Accessing Super
For Addiction Treatment.
Stop waiting 6+ months for public treatment or draining your family's savings. If you've got super, you could be in a private facility within weeks. We've guided thousands of Australians through the compassionate release process.
How Can We Help
Reaching out takes courage.
Whether you're exploring treatment options for yourself or someone you love, you don't have to navigate this alone.
We get it.
Accessing your super early isn't a decision anyone makes lightly, especially for addiction treatment. There are questions about eligibility, concerns about judgment, and anxiety about what happens during the waiting period.
Our team understands that this process is about more than paperwork - it's about getting help when you need it most. We're here to make this part straightforward, with genuine support from people who understand what families go through.
How We Support Your Recovery Journey
When you or someone you love needs treatment, we help you access your superannuation through the ATO's compassionate release programme.
We handle the complex paperwork and coordinate with medical professionals, so you can concentrate on preparing for recovery.
Our team includes trained alcohol and drug professionals who provide support throughout the entire process. We also work with multiple experienced psychiatrists who specialise in ATO assessments, helping avoid unnecessary delays.
Support While You Wait
The time between lodgement and getting into treatment can be tough. That's why we're available 24 hours a day, 7 days a week. Whether it's 3am or midday, our team of qualified counsellors with lived experience are there to support you and your family.
How it Works
How We Work Together
We take care of the heavy lifting. We coordinate with treatment providers, medical professionals, and government departments so you don't have to. Book a call today to check your eligibility and we’ll help you get the process started.
1. Understanding Your Situation
We start with a genuine conversation about your circumstances and check your eligibility for compassionate release. Most people seeking addiction or mental health treatment qualify, and we'll give you an honest assessment from the start.
2. Coordinating Your Documentation
We speak directly with your treatment provider, arrange telehealth appointments with one of our experienced GPs and psychiatrists, and complete all required documentation for both the ATO and your superannuation fund.
We also assist you in compiling your identification and supporting documents, so nothing is missed. You receive ongoing support throughout the process at no additional cost, ensuring your application is prepared correctly from start to finish.
3. Submission and Follow-Through
Once everything is ready, we guide you through the submission process and ensure it's lodged correctly. After approval, we help coordinate with your superannuation fund to release the funds. We stay in close contact throughout, supporting you right through to payment and treatment placement.
Why Clients Choose Us
Specialised expertise in superannuation for treatment
We focus exclusively on compassionate release applications, particularly for addiction and mental health treatment. This isn't a side service for us, it's what we do every day. Our deep understanding of ATO requirements and processes means we know exactly what's needed to get your application approved quickly and efficiently.
Trained support team who genuinely understand
Our team includes qualified alcohol and drug professionals who understand what you're going through. You're not just another file number, you're supported by people who genuinely care about your wellbeing and recovery journey, not just administrative staff processing paperwork.
Complete personal coordination so you can focus on recovery
We handle all the complex communication with treatment centres, medical professionals, and government departments. You don't have to manage multiple conversations and follow-ups when you're already dealing with enough. We coordinate everything so you can concentrate on preparing for your recovery.
Fast access to specialist medical professionals
We work directly with multiple experienced psychiatrists and GP’s who specialise in ATO assessments and understand exactly what's required for approval. This means you can get the necessary medical reports quickly (via telehealth) without the usual delays, helping you start treatment sooner rather than later, without having to leave your home.
Realistic support when you need it most
We're available for extended hours including after-hours and weekends because we understand that questions about treatment and anxiety about the process don't only arise during business hours. When you need reassurance or have concerns, we're genuinely available to help.
Our commitment to your success
If your application isn't approved the first time around, we resubmit at no extra cost - as many times as it takes until it is. In the unlikely event we're unable to secure approval, we'll refund you in full. To date, every eligible client we've worked with has been approved.
We support families, not just clients
Waiting for a loved one to enter treatment can be overwhelming. We understand the stress, fear, and uncertainty that families face during this time.Our team brings real experience working alongside families in rehabilitation settings. We are available to support both the client and their loved ones throughout the process.
You are not navigating this alone.
GET HELP NOW
Our Track Record
100% Success Rate
For clients we've assessed as eligible and taken through the complete application process, we've achieved approval in every case.
Specialised Focus
Unlike general financial advisers, we specialise specifically in compassionate release for health treatment.
Lived Experience
Our management team has personally experienced the challenges of seeking urgent funding for private rehabilitation. We are here to help.
What Our Clients Say
TESTIMONIALS
What Client Our Says About Us
Testimonial 1
The positive changes in my life are incredible!
– Michael R.- From Chicago
Testimonial 2
Now, I’m thriving both personally and professionally!
– Emily K.- From Chicago
Testimonial 3
The process was empowering. I’m finally taking action on dreams I once thought were impossible.
David L. - From Chicago
Common Questions About Accessing Your Super
Can I apply if I haven’t chosen a treatment centre yet?
Absolutely. We can help you find suitable treatment providers and obtain the necessary quotes for your application.
Do I need reports from a doctor or psychiatrist?
Yes, medical documentation is required for compassionate release applications. We'll help coordinate both your GP and psychiatric assessments. Our psychiatrist specialises in ATO requirements and can provide reports efficiently.
How long does the approval process take?
Once all documentation is complete, the ATO aims to process applications in a timely manner. We work to minimise delays by ensuring everything is properly prepared from the start.
Can I apply on behalf of my partner or dependent?
Yes, you can apply for a spouse, child, or dependent, provided the application meets the ATO's compassionate release criteria.
What happens if my application is declined?
If we manage your application and it is initially declined, we provide unlimited free resubmissions.
We address any issues, gather any additional required documents, and resubmit at no extra cost. If you are eligible under ATO criteria, we will continue working with you until your super is released.
We have a 100 percent success rate on applications we manage from start to finish.
Will this affect my future superannuation?
Yes. Accessing your super early will reduce your retirement savings.
We do not provide financial advice and cannot advise you on the long term financial impact. You may wish to seek independent financial advice before proceeding.
Need help accessing your superannuation under compassionate release grounds?
Get in touch with us to discuss your situation. Complete the form below, call us, or send an email. We will assess your eligibility, guide you through the process, and support you every step of the way to help you access your funds for necessary treatment.